The IT Infrastructure Library (ITIL) originated in the public sector of Great Britain in the 1980s as a framework of standards for IT services. ITIL continues to be widely adopted across the world by organizations of all sizes and industries.
Recent Forrester research has estimated that ITIL adoption among billion-dollar companies will increase to 40% in 2006 and reach 80% by 2008 and be adopted by 90% by 2012.
Most IT organizations are aware of the standardization need for processes within their organization and ITIL leads the way in defining the mechanisms for standardization.
Implementing an ITIL Foundation may require up to 12-18 months to achieve.