This broke my heart!
My wife and I live in Fort Worth Texas and if you have ever been to Fort Worth you understand two things well, Mexican food and barbecue. Dallas-based Dickey’s barbecue is one of the staples of barbecue restaurants throughout the Dallas-Fort Worth Metroplex and we frequent the restaurant often.
Why do I tell you this, well simply that Dickey’s Barbecue Restaurants across the United States were hit with a significant breach of security in which stolen credit card information appeared throughout the Dark Web on sites such as Joker’s Stash containing information tracked back to a breach in security at Dickey’s restaurants around the nation. Fraud experts have tracked the credit card information back to the restaurant chain over the past 1-1.5 years. Dickey’s is aware of the breach in security and is working closely with the FBI and payment card networks to correct the issues and notify the customers.
Q6 Cyber is a security consulting organization based in Miami Florida. “The financial institutions we been working with have already seen a significant amount of fraud related to these cards,” reported by the Q6 Cyber CEO. They suspect that Dickey’s locations across the United States were compromised by malware designed to capture credit card information with the highest concentration in the western United States.
This is just another example of the significance of cyber security breaches in security and necessitates the requirement to review credit card statements on a regular basis and report any suspected fraud to your credit card company as soon as you detect inconsistencies with your account.
Between credit card theft and ransomware in a time of a pandemic you think we had enough and that hackers would give us some slack. NO WAY! I’m amazed with the amount of credit card theft taking place and why more merchants aren’t installing credit card readers with secure chip systems, two factor authentication and other mechanisms to stop this kind of fraud. I guess the cost of conversion is significant enough to sway them not to go the extra mile to protect their customers.
We ate at Dickey’s after I attended the webinar about the breach and I did notice that the credit card machines were chip readers rather than swipe devices. I asked the cashier when the chip readers were installed and she said about two years ago so they are being proactive in trying to protect customer data. But, there are so many Dickey’s around the nation and the franchise model allows each store owner to implement his or her own point-of-sale systems without any require standardization and apparently many have not gone that extra mile in putting in chip readers.
Why do hackers continue to do this? Very simply, it is a lucrative business amounting to approximately $104 million in gross revenue over a five-year period (NYU research on Brian’s Club). With that type of revenue, it may be difficult to stop the bad guys! BE SAFE!